Skip to main content
Logo for Andover Pointe Apartment Homes, La Vista, NE
Call us :
Phone Number (402) 532-1681

FAQs

Frequently Asked Questions at Andover Pointe Apartment Homes

1. What will you do to prepare my apartment before I move in?
Every apartment is cleaned, painted and has the carper cleaned or replaced prior to move-in. The Property Manager also inspects each unit before it is deemed ready.
2. Do you have on-site maintenance?
Yes
3. An item in my unit needs repair. How do I get help?
Contact the leasing office or submit a work order through Resident Services.
4. How are maintenance issues handled?
Maintenance issues are handled in the order in which they are received with any emergency maintenance needs taking precedence.
5. Do I have to be present for a service technician to perform work?
Only if you want to be.
6. What happens if I am locked out?
Contact the leasing office or emergency maintenance and provide proof of ID.
7. Am I allowed to decorate the apartment without penalty?
Generally, yes. If painting, please return walls to white prior to move out.
 
Amenities
1. What amenities does the property offer?
Swimming pool, 24-hour fitness center, community building
2. During which time periods are the pools and decks available for use?
Memorial Day to Labor Day from 10AM-dusk
3. Is parking available?
Yes, there is free lot parking and garages are available to lease.
4. Where are the washer and dryer/hookups?
A full-size washer and dryer is provided in every unit
5. Is your community pet friendly?
Yes
6. What are the fees associated with having pets?
$150 non refundable Pet Fee and $20 per month in Pet Rent for a maximum of two pets
7. Are there weight or breed restrictions on pets?
Yes
8. Is there a pet park?
No
9. What appliances are standard?
Refrigerator, dishwasher, microwave, gas range, washer and dryer
10. Do you offer furnished apartments?
Yes, please contact the Leasing Office for details.
11. Do you offer Short Term leases?
Yes, our shortest lease term is 6 months.
12. Do you offer Corporate leases?
Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.
13. If I have a package delivered, will you hold it at the leasing office?
Due to COVID-19 we will no longer be able to accept packages in our office.
14. What are the hours of the fitness center?
24/7 for Residents
15. What type of exercise equipment is available in the gym?
2 Treadmills, 2 ellipticals, 1 recumbent bike and weights
16. Are there building quiet hours or fees for using communal spaces?
We do not have quiet hours. The community building can be rented for a fee as well as a Security Deposit.
 
Admin
1. Does it cost anything to take a tour?
No
2. Do I have to make an appointment or do you accept walk-ins?
We appreciate appointments, but accept walk-ins
3. How accessible is the management at the local office?
We are always able to assist guests.
4. How do I apply for an apartment?
Fill out an online application at andoverpointeapartments.com
5. How long does it take for an application to be approved?
Generally within 72 hours of application, pending screening results
6. How much will I pay in up-front costs when I sign the lease?
Prorated rent, Security Deposit, Administrative Fee, and optional services such as internet, Dish Network, and garages.
7. Is there any specific advice you can give to a first-time renter?
Don’t be afraid to request maintenance if needed
8. What are my options for paying my rent?
Online, WIPs or mail to Home Office PO Box
9. How do I pay my rent online?
Through Resident Services website.
10. Are there any monthly fees?
There are service fees if using a card
11. Am I required to purchase renter's insurance?
No
12. Which utilities are included in my rent?
Water, sewer, trash, and recycling services
13. How do I set up my utilities?
Contact M.U.D. and OPPD
14. Which provider can I use for Internet and cable?
Bloom Broadband
15. Does this community offer a bonus if I was referred by one of my friends?
No
16. What are the policies about guests?
You are responsible for your guests' actions
17. Can I get a price reduction if I sign a longer lease or pay for rent a year in advance?
No, prices are pre-determined and not open for negotiation.
18. If I transfer from one apartment community to another, will my security deposit transfer to the new community or do I need to pay another security deposit to the new community?
You will be responsible to pay a new Security Deposit
19. Will I be allowed to sublet my apartment?
No
20. What fees will I need to pay if I have to break my lease?
Prorated rent as required by notice period, early termination fee if applicable, late termination fee if applicable
 
Location
1. Is there public transportation within close proximity of the buildings?
No
2. What is your community nearby?
Chalco Hills Recreation Area
3. Which school district are you in?
Papillion-La Vista Public Schools
4. How far away is the nearest dog park?
Approx. 6 minutes (Chalco Hills)
5. Are there bike trails nearby?
Yes, West Papio Trails
6. Where do residents shop?
Costco, Cabela's, Walmart
7. What's the name of the nearest coffee shop and how far is it from the property?
Dunkin' Donuts is 6 minutes away
 
Directions
1. How do I get to your community?
S. 132nd Street to east on Chandler Rd. Plaza
2. What's the nearest cross street?
S. 132nd St. and Harrison St.
 

Contact Us for More Information 

More Space is Designed For The Way You Live.

Lorem ipsum dolor sit amet consectetur adipisicing elit. A Lorem ipsum dolor siamet ecteturtmet consectetur adipisicing trelit.

Feel Great Morning in Natural Light

Lorem ipsum dolor situlla consequat massa quis enimamet consectetur adipisicing elit. Voluptatem nulla voluptas, at itaque natus harum autem doloribus iure modi santium nisicum esse vero earum iusto abeureqr odit nemo placeat reprehenderit.

Explore Amenities

Testimonials